Audi Brussels
Cars & Automotive

IT Support and Project Engineer

Job start As soon as possible

Job description

Our client Audi, located in Brussels region (Forest) is looking for a IT Support and Project Engineer for a permanent contract.

  • Work with the Local Administrator on process analysis and description.
  • Provide and optimize trainings, documentation and rights required to manage incidents and change requests.
  • Deal with coaching, guidance, ad hoc training and feedback to the Service Desk.
  • Attend Service Desk meetings if needed to structure the change.
  • Work with external Data Center Network and End User Technologies.
  • Coordinate projects related to system support tasks and facilitate the "best practices" of different workflows.
  • Maintain standards, procedures , documentation and ensure the implementation of these departmental guidelines.
  • Develop project planning, resource planning, status report, budget forecast and support the team efficiency regarding multiple functions / disciplines.
  • Conduct project meetings, manage business expectations by solving complex problems and changes.
  • Master in Computer Science or other fields related to computer science.
  • Two to five years of experience in IT systems or Services Management.
  • Knowledge in system structures, server infrastructure.
  • Knowledge of Active Directory, Windows 10, Sharepoint, network management and analysis tools.
  • Able to work in a collaborative environment and understand how to interact with colleagues based in different locations.
  • You are fluent in English and you speak French or Dutch.
  • Knowledge of German is an asset