Ladbrokes.be
Other

Junior IT Support

Permanent
Junior
Job start As soon as possible

Job description

We are urgently looking for a Junior IT Support Officer for Ladbrokes in Auderghem who is building up his IT department given the numerous projects coming up. You want to work in a buzzing, fun and challenging environment? Then read up!

 

Role Description:

  • Provide 1st and 2nd line support for agencies
  • Provide effective analysis and target potential issues
    • Hardware, external devices (printer, e.g.), installation and configuring of computer, Windows software, internal software tools, cabling, MAC issues
  • Efficient collaboration using mailing and ticketing
  • Provide support and maintenance on developed software
  • Produce technical documentations for specific internal projects

 

Profile:

  • Bachelor in IT and/or first relevant experience in IT support
  • Knowledge in IT software, hardware and network support
  • Client- and quality-oriented, patient and analytical
  • Great communication skills, organised in your speech and can clearly summarise issues and present efficient solutions 
  • Fluent in French & Dutch, or at least professional proficiency