Banking & Finance

Debt Collector Manager

Job start As soon as possible
Flexible/Multiple location

Job description

Worldline is the European leader in the payments and transactional services industry. Worldline delivers new generation services, enabling its customers to offer smooth and innovative solutions to the end consumer. Key actor for B2B2C industries in 20 countries, with over 40 years of experience, Worldline supports and contributes to the success of all businesses and administrative services in a perpetually evolving market. Worldline offers a unique and flexible business model built around a global and growing portfolio, thus enabling end-to-end support. Worldline activities are organized around three axes: Merchant Services & Terminals, Mobility & e-Transactional Services, Financial Processing & Software Licensing.


As Junior Debt Collector Manager, you will work within the Finance division and more particularly in the service department “Billing – Credit & Collection” (part of Finance Operations).

  • This team is in charge of the close follow up regarding the collection of outstanding debts from clients and the achievement of the collection targets.
  • You will be in charge of the prioritization of the workload related to the debt collecting activities and the allocation of the resources in a efficient manner.
  • You will be coaching your team members and be hands-on for the more complex analysis work. You act as people manager of the team.
  • You will be responsible for the management reporting on the team activities and the reporting on cash collection achievements.

You will work closely with the other financial, business and IT teams and our external third party collection agencies.

  • Master degree in Business Economics or similar
  • Minimum 3 years of experience in debt collecting
  • Trilingual: Dutch, French and English (good oral and written skills)
  • Ability to cope with varying degrees of complexity
  • Ability to work under pressure  
  • Affinity with business & IT processes
  • Affinity with the legal aspects of credit collection
  • Proficiency with MS office applications (mainly word and excel)
  • Analytical & Integrative thinking ability
  • Creative thinking
  • Drive for results & ability to summarize
  • Open mind, flexible, proactive
  • Teamplayer, communicative, assertive,persuasive, persevering
  • Accurate and organised
  • Some coaching / people management experience is a plus
  • Experience with ERP (Oracle & SAP is a plus)